Fix issues importing postal service

If you're having problems downloading email from your onetime account into Gmail or if emails are missing or deleted subsequently your import, follow the tips below.

If yous only want new mail, gear up up automated forwarding instead.

Quick fixes to endeavor outset

If you're having bug importing your mail, try each of the steps beneath. After y'all try each one, check to encounter if the problem is fixed.

  • Bank check that yous entered the correct password.
  • Make sure the account you're trying to import from still works.
  • Delete and then add back the electronic mail accost y'all're importing from. Here's how:
  1. On your computer, open up Gmail.
  2. In the tiptop right, click SettingsSettings and then  See all settings.
  3. Click the Accounts and Import or Accounts tab.
  4. In the "Check mail from other accounts" section, delete the electronic mail address you're importing from, so add it back.

If the in a higher place steps didn't work, check for problems with the program Gmail uses to go mail from other accounts.

Set problems connecting to some other account

Choose the type of business relationship y'all're having problems importing from:

A different email provider

If yous're having problems importing email from some other email business relationship, like Outlook or Yahoo, check your other email business relationship's settings. Brand sure:

  • The name of the other email's POP server is the aforementioned as the one y'all entered in Gmail
  • The other email program allows leaving messages on the server
  • The port is either 110 or 995

If filling in the right info doesn't work or if your other provider doesn't provide POP access, contact the provider.

A different Gmail address

If yous're having issues importing your mail from another Gmail address, including one you got through work, school, or some other organization, effort these steps.

Change your access settings

If yous finish Gmail from blocking sure apps and accounts, your import might offset working. In the account you lot're importing from, endeavour assuasive access to your account.

Cheque your POP settings

Step 1: In the business relationship you want to import from, check that you lot've set up POP.

  1. On your computer, open your electronic mail account.
  2. In the top right, click SettingsSettings and then Meet all settings .
  3. Open up the "Forwarding and POP/IMAP" tab.
  4. In the "Popular Download" department, cheque that it says "POP is enabled."

Step 2: In the account y'all want to import to, cheque your import settings.

  1. On your computer, open Gmail.
  2. In the superlative right, click SettingsSettings and then Come across all settings .
  3. Open the "Accounts and Import" tab.
  4. In the "Check mail service from other accounts" section, select the business relationship y'all're trying to import from.
  5. Make sure you're using the following settings:
    • Username: Your full email address (for example, yourname@yourdomain.com)
    • Password: Your Gmail password
    • Popular Server: pop.gmail.com
    • Port: 995
    • Exit a copy of retrieved message on the server: Unchecked
    • Ever use a secure connection (SSL) when retrieving postal service: Checked
  6. If y'all aren't getting emails after 2 hours, bank check for other problems.

Other problems getting email

If you accept one of the following problems, try over again later or get in touch with your other email provider:

  • Connection timed out
  • Connexion reset
  • Emails arrive more than one time
  • Emails arrive in the wrong order
  • Still getting new emails afterwards you stopped an import

For the problems below, follow the steps. If the steps don't work, try again afterwards or contact your other email provider.

Read error

Delete or move the oldest email that wasn't imported.

Empty line

Look for an email that has a single period on a line by itself. Delete this email.

Too many messages on the other server

Your other account has more emails than Gmail is able to import. Yous tin can:

  • Delete emails from your other inbox
  • Motility some emails from your inbox into folders

Some emails don't arrive

Try searching for your mail:

  1. On your computer, open Gmail.
  2. In the search bar at the top, enter "in:anywhere" then your search terms.
  3. Printing Return or Enter.

You can too check folders in your other email account for mail that didn't import.

Can't discover emails after import

If some of your emails are missing later you imported them, follow the steps below. After you endeavor each step, cheque to come across if the problem is fixed.

Step 2: Check the size of your email

Gmail can't import emails that are 150 MB or bigger, including whatever attachments.

Here's how to search Gmail for emails by size:

  1. Open Gmail.
  2. In the search box:
    • To search for emails by size, enter size: followed by the size in bytes. For example: size:1000000
    • To search for emails bigger than a certain size, enter larger: followed by the size in bytes. For example: larger:10M
    • To search for emails smaller than a sure size, enter smaller: followed past the size in bytes. For case: smaller:10M

To check the size of an email from a dissimilar provider, like Outlook or Yahoo, refer to the other provider'south customer support.

Notwithstanding having issues

If you still have problems, check your account settings, contact your third-party email provider, or mail service a question in the Gmail Help Forum.

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